FAQ's
These are some questions we are frequently asked. We hope they may help answer your question. If you do not find an answer to your question here, please contact us:
phone 614-846-9300
What are your hours?
Wednesday - Thursday 12:00 pm - 4:00 pm FOR ORDER PICK-UP ONLY
Friday 10:00 am - 4:00 pm FOR ORDER PICK-UP ONLY
Saturday 8:00 am - 2:00 pm OPEN TO THE PUBLIC and FOR ORDER PICK-UP
Can anyone walk in and buy items from your case or is it order only?
We h
Why should I place an order?
Items are available daily at the bakery. They are available on a 'first come first serve' basis. Most items are frequently sold out by early afternoon. We recommend placing an order to ensure you get the items you want.
Can I call and ask to have an item held for pick up?
We cannot place an item or items on 'hold' for same day pickup.
How do I place an order?
Where are you located?
Is everything gluten free?
Yes. We are a 100% gluten free facility. Wheat, barley, rye, or any gluten containing products are NOT in our facility. Nor are they permitted to be brought in by our employees.
Do you make other allergy specific foods?
Some of our products are gluten free casein free. But, our primary focus is providing great tasting gluten free items. We are sorry, but we just cannot meet everyone's needs. Allergen information
What do you use to replace dairy in your GFCF products?
unsweetened applesauce replaces butter, plain rice milk replaces regular milk, and nonhydrenated palm oil shortening for dairy free frosting.
Do your bread products have to be toasted?
They do not. But, this is really up to each individual's taste and how they prefer their bread prepared.
Do your products freeze well?
We have several customers conduct freeze tests for us. They then give us their review of how well it froze. All products have done very well.
What's the best way to freeze your products?
We recommend wrapping the item in plastic wrap and then placing it into a freezer bag. With our breads, many customers pre-slice it, place wax paper between the slices and then freeze it. They say this is a convenient way to take out only what they need.
How long before I should freeze or refrigerate an item?
If you are not going to use the product, the day you purchase it or by the next day, we recommend freezing it. Cakes and cupcakes with frosting should be placed in the refridgerator until they are needed to prevent the frosting from melting.
Are your products available in other stores?
No, they are not.
